Stolen Bell Distillery is committed to providing high-quality products that customers will enjoy. We recognize that order or shipping mistakes may occur and want to ensure that customers are satisfied with their purchases.

Customers may cancel their orders at any time prior to shipping; cancelled orders will be refunded within two business days. After orders are shipped, customers may return products within thirty days after receiving them by shipping or dropping off their order (or part thereof) to us. We will not accept requests for a return or refund for products received more than thirty days prior. 

We will notify customers once we have received and inspected returns and inform them if a refund has been approved or not. Refunds will be processed within ten business days; banking or credit card processing delays may slow the receipt of refunds, please have patience. If a refund has not been reflected in your records after fifteen business days, please contact us at info@stolenbell.com. 

Customers should inspect their order upon receipt and contact us immediately if any item is defective, damaged or incorrect. Customers may contact us at info@stolenbell.com to initiate a cancellation, return or refund process or to raise any additional questions or concerns. Eligible customers may be sent a return shipping label, as well as instructions on how and where to send the package. Refunds will not be issued for opened products (regardless of amount consumed), after thirty days, or for any subscription products.